E-COMMERCE
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CASE STUDY
Unleashing human and AI power for unmatched customer experience. At scale
VCC serves as Allegro’s exclusive contact center provider
Multilingual merchant support services are designed to boost revenue, while end-consumer support processes target the highest NPS levels.
CASE STUDY
IKEA: Growth through data monetization
Loalty Point is the main consulting and technology partner for IKEA FAMILY
Services include loyalty design, software integration, data analytics, optimization, and content creation.
10%
Ikea Family generates 10% additional revenue for IKEA in Poland
CASE STUDY
Secret Lab: EU logistics hub for a global e-commerce brand
SecretLab, the world’s leading high-end gaming furniture brand, achieved EU growth with Fulfilio
Fulfilio is SecretLab’s primary logistics partner in the EU, executing all orders through its fulfillment center in Poland while adhering to the highest standards for delivery time, cost, and customer satisfaction.
No. 1
World's leading high-end gaming furniture brand
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